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35 rue Gamelin, Gatineau, QC J8Y 1V4
Call us 24 hours a day,
7 days a week.
Monday – Friday
8am – 5pm
Frequently asked questions
Do you clean the screens?
Yes, screen cleaning is included in the window cleaning service.
Is your work guaranteed?
We offer a 14 day guarantee on all our services. If your windows are dirty for any reason, we will come back and clean them at no charge. We guarantee clean windows and service you can count on.
How long will my windows stay clean?
Unlike Windex and paper towels, we use pure water or the traditional method using specialized tools (squeegee, mope, microfiber towels) to give you clean, shiny, streak-free windows.
Since every home is different, we cannot know the exact time it will take to clean your home. We recommend that our clients wash their windows twice a year.
Note that all our services are guaranteed for 14 days!
Are you insured?
Yes, we are insured with liability insurance up to $2M. A certificate of insurance is available upon request.
Do I have to be home for the appointment?
Many of our clients trust us to take care of their homes while they are busy at work. For exterior services only, you are not required to be present since it is work done outside.
However, for interior window cleaning, you do need to have someone present at home.
What happens if it rains?
Your satisfaction is our main concern. If it’s just a little rain (drizzle), we will proceed as scheduled with the appointment.
Knowing that rain is a pure form of water, debris is removed from your windows and they will remain perfectly clean even after splashing.
We offer a rain guarantee so you can be sure your windows will stay clean even after the rain.
How do I pay?
- For residential customers, we send the invoice by email. You can pay by credit card via the electronic invoice. You can also pay by check. Simply leave it on the kitchen counter. No cash will be accepted.
- For the commercial sector, we will send you an invoice by email or mail that you can pay by email or by check.
Do you clean hard water stains?
Yes, we have several cleaning methods and we can determine which one best suits your needs.